If your business is located in New York, Staten Island, New Jersey, Nassau County, Westchester or Yonkers and you need repairs on your printer, copier, or multi-functional machine give us a call today. FineStar is New York's number 1 Repair and Service Center as we guarantee 100% satisfaction. Although FineStar is a proud business partner of HP, we specialize in all copiers, printers, and multi-functional products such as Dell, Canon, Ricoh, Toshiba, Panasonic, Xerox, Samsung, Sharp, and Muratec. Printer, copiers, and multi-functional machines are expensive investments but may last a lifetime. Replacing one these broken machines with a brand new one would be tremendously expensive as multi-functional machines can run as low as $300 and as high as $4,500 depending on model and functionality. A repair from us would cost just a fraction of this and your machine will be just as good as new after our services. Regardless of how large or small your business is, how intricate or simple your machine is, or what manufacturer your equipment is made from, we can fix it and satisfy your needs. At FineStar we offer the best service and expertise in the industry at an affordable price.
Our professional technicians are certified, well-trained, and have a great amount of factory experience. We assure you the highest quality repairs by using original manufacturers parts. Our on-site repair services are offered as an "as-needed" meaning that it is a one time repair as we bill you just for the materials and labor for that one fix. We also offer the option for a service plan contract, which we highly recommend. This contract essentially protects your investment in our services as it acts as a safety net for your equipment. With our yearly service contract, you will have priority service and there is no limit to the frequency or extent of the issue. Scheduled maintenance is also included in our service plan for preventive measures. Maintenance is important for printer, copiers, and multifunctional machines because periodical cleaning is necessary for quality operations as most if not all problems with these machines are due to accumulated dirt and dust. The biggest advantage of having our service plan is the relief of bypassing the initial steps of gathering and calculating costs, getting your machine approved before repair, and scheduling an onsite service. Instead, you can place a service call at any time for any reason and you will receive priority over the customers without a service contract. This small extra investment can extend your equipment's lifetime and end up saving you a fortune in the long run. This will save you money, time, and frustration!
Advancements in technology have created Multi-functional Products, also known as MFP's, for the convenience of people's business or personal reasons. Multifunctional products are capable of printing, scanning, faxing, and copying. There are a handful of benefits MFP's offer, especially for businesses. First and foremost it is notably cheaper, by approximately 20-40%, to have a multi-functional product that has the ability to perform the job of three separate machines that just print, copy, and fax individually. Because of this not only are multifunctional products cheaper, but they also take up 40-50% less space than the full assortment of single function products. Another benefit of using multifunctional products is that they are user friendly with the different functions easily integrated. This allows you to support, manage, and service fewer devices reducing the frequency and likelihood of human error when digitally sending documents. :
What We Offer:
FineStar Imaging offers dependable Copier Repair services in Staten Island and personalized maintenance designed specifically for each client’s particular needs.
Our warehouse keeps relevant parts and supplies in stock making it easier to get the job done and guaranteeing our customers get the fast quality service that they deserve. We guarantee our clients, large or small, comprehensive repair and maintenance services and products. We have a high customer retention rate when it comes to our service plan savings.
FineStar Imaging’s Managed Print Services (MPS) Program allows you to have control of your printing experience. We offer an affordable high-quality program that will provide all of the supplies and services your business needs for printing success. No matter the printer make and model, our services will:
- Reduce downtime for your network devices
- Ensure that your employees will have the proper printing equipment
- Receive proactive printer failure notices
- Receive detailed reports on all devices and users
- Reduce your overall costs
- Manage your print equipment
- Save valuable office space with group printers (if applicable)
- Lower cost per page printing price
- Provide an OEM supplies at very low cost
- Per call low labor cost – provide customers with large amount of printers and copiers and low labor cost for each service call.
- Total Care – Provide customers a free technician for any service call when purchasing the supplies form FineStar Imaging.
- Annual Service Contract – cover all parts and labor (except consumables) with a 24 hour response time, unlimited number of service calls, cleaning and maintenance during the year.
- 24 Months Monthly Service Contract – same as an annual service contract which provides customers the comfort to pay monthly.
- Umbrella Service Contract – provide businesses and organizations that have a large amount of printers and copiers a low monthly cost service contract for each device.
- HP Managed Print Service (MPS) – provide customers that purchase HP OEM supplies substantially lower cost of the HP OEM / Genuine supplies and a free technician for any service call that the HP OEM supplies are purchased for.
- Managed Print Services (MPS) – provide an all included service, supplies, parts and consumables for your printers and copiers at a low per page cost.
- IT Professional Referral Program – we provide IT Professionals a great opportunity to expend their business and profits when referring their customers to us.
Our Program Packages:
Our packages provide all of the supplies and services your business needs for printing success. Choosing a plan is the first step to syncing all of your devices and ensuring a smooth working environment for all those involved. We want to make managing your printing equipment affordable, therefore we offer three tiers with varying levels of service to best accommodate your needs.
We make the process easy, from your first phone call to the initial consultation we ensure we meet your needs. If you have any questions at any point, we are here for you to answer any and every question.
Want to talk before you decide which plan is best for you? Give us a call. We are ready and willing to help you figure out what package works best for you. Why wait? Get in touch and see how easy this process can really be.
FineStar Imaging is waiting to hear from you whether you are in New York, Staten Island, New Jersey, Nassau County, Westchester or Yonkers.