Getting Your Copier Repaired Doesn't Have To Suck

Multifunction Printer Repair NYC

Finding a Multifunction Copier Repair NYC service you can trust isn't always easy

We know the story. No matter how your copier stopped working, your Accounts Payable Department can't get this month's invoice printed until you fix it.

The problem is that while you might have some IT experience, you've looked under the hood of the copier and still couldn't pinpoint the issue. Paper isn't jammed, the Toner is full, and Connectivity to the copier isn't the issue.

Your heart sinks a little because you're going to have to call the experts and the last Multifunction Copier Repair NYC service you tried didn't deliver much service or repair.

We Like to compare copier and printer repair to bring your car to a mechanic. Unless you've found one that you trust wholeheartedly, you're always going to be worried that you're being taken advantage of. There have been countless stories of clients who have had their copier repaired only to realize it breaks with a slightly different problem a few days later.

How can you find a copier repair service that knows what they're doing, you ask? Here are a few tips to help you separate the wheat from the chaff. Whoever you decide to go with, we recommend not doing a Google search and just dial the first number you see. Take an hour or two to select a copier repair service if you're not happy with your current service provider or whoever you dialed the previous time.

It can be pretty irritating when you need to complete a significant print and your copier fails to work. To make things worse, you get an error or warning messages all over your screen. In an attempt to bail oneself out of the situation, we try to open up the paper tray to see if we can fix it. Once we conclude that we don't have any idea about the problem, it's time to ask for help from a trained professional. In other words, we have to see the help of a printer and copier repair service.

Look For Expertise

Printers today are complicated, we know that. Once you get passed the easy fixes in removing jams and proper cleaning, it's hard to confidently diagnose the issue since digital copiers combine thousands of moving parts with software. Look for service technicians who are certified, particularly for the brand of copier that you need to be fixed. All copiers perform the same functions, but would you take your Honda to a mechanic specializing in BMW's? Yeah, we didn't think so. The same principle applies to copiers. Look for manufacturer-specific expertise.

Look for Reviews/Ask For References

Everybody can be reviewed in this day in age. Quickly do a search online to find company reviews. If you're investigating a longer-term maintenance contract, ask for references too.

Get a Quote

Sometimes, the cost of repair is more than the copier is even worth! We've all reached the tipping point on a car where the cost of repairs lead us to decide it was time to invest in a new vehicle. If your office equipment is being repaired with increasing frequency, it's time to ask for a quote on a new or leased copier.

If you're looking for Multifunction Copier Repair NYC Services, give us a call or contact us today!

5 Signs It’s Time to Hire a Business Copier Repair Company

Business Copier Repair

Just like any other equipment, like your car or even home appliances, copiers will tell you when it needs a business copier repair service. Maybe it’s flashing a warning that says it’s in need of repair or maybe it’s just not performing as well as it should be. You just need to listen to what it’s telling you or just know what to look for. If it has moving parts, they need to be cleaned, checked, serviced, and maintained on a periodic basis so that they are in good working order. Here are 5 signs that it’s time to hire a business copier repair company to service your printers and copiers.

Call For Service Indicator

The simplest way to see if something is wrong with your printer is to check the machine, it may have a warning or error on its LCD display or screen. It may have a simple warning message like, “Call for service” along with an error code. If it does, then you need to do just that. Call the experts at Finestar Imaging to schedule a service call or even start a maintenance contract. Before you call, there is important information we will need from you, like the ID number or Model number of the printer or copier so we can provide you faster service.

Not Scanning or Copying

One very important part and feature of any business copier or multi-function printer is the scanner. The scanner is used not only for scanning paper documents and converting them into electronic files, but they use this same capability to create copies. Today’s copiers provide very fast scanning mechanisms and they all have a number of moving parts. This includes the gears and mechanism for feeding paper to the scanner and the scanner itself which is constantly moving to create an image of the original document. Some of the easy ways that you can determine you could be having issues with your scanner are:

  • Paper is jamming or misfeeding in the document tray.
  • The scanner head is not moving when making a copy.
  • The scanner head does not light up when scanning or copying.
  • The final output is not an exact duplicate of the original (copy or electronic file)
  • Your copies are blank, have poor color or contrast.

Pay Attention to Your Prints

Looking at the documents right when they come off the printer or copier is an easy way to identify potential problems with your business copier or printer. If you have noticed streaks or lines on your printouts, this could be a sign of a serious problem with your printer or copier. In some cases, it’s just a dirty scanner head that needs to be cleaned but you should call your business copier repair technician to be safe.

When your copies or prints are blank or they are all black, is another indication that you need to hire a business copier repair service. This could be something as simple as multiple pieces of paper are being grabbed and sent through the copier, or a driver issue printing separator pages which can be easily fixed. Either way, you’re going to need to service your printer or copier right away. This could be a complete waste of toner, especially if someone sends a large project to the printer.

You Keep Having to Replace The Toner Cartridge

If your printer or copier is going through toner faster than it should be with normal use, this could be a serious problem with your machine. When you’re spending more and more money each month to replace toner cartridges, it can be frustrating because toner isn’t cheap. This could be a sign of other problems or a complete mess because if that toner is not being outputted on your prints or copies, it must be collecting somewhere. So make sure you contact your business copier repair technician as soon as possible.

Features Have Stopped Working

One important thing most people don’t think about with their printers breaking is the software or firmware. This is the actual program that runs on your printer and on your computer so they can communicate with each other. Making sure these 2 work together properly is how you access all the functions of your printer or copier. So, if all of a sudden your copier or printer features stop working or aren’t working as they use to, then it’s possibly due to a software or firmware update. It is advised to test all of your copier's current features right after a firmware or other software update. Doing this immediately after can save your organization time and resources than trying to troubleshoot or solving the issue after a while when you realize a feature isn’t working.

Every business and organization dreads copier service or repair. They expect copiers and printers to just work, and when they break down it can slow down the flow of your business. At Finestar Imaging, our business copier repair technicians are certified in repairing the most popular copier and printer brands using the highest quality parts. Our purpose for your business is to extend the life of your copier or printer, which in the end will save you time and money. If you’re a business that needs to have their printer repaired as soon as possible, don’t hesitate to call our printer repair service technicians at 1-800-458-6637 for immediate assistance. Don’t forget to ask about our service plans for copiers and printers to keep your business copiers running at peak performance.

How to Choose a Copier Repair NYC Service Provider

Copier Repair NYC

It can be pretty irritating when you need to complete a significant print and your copier fails to work. To make things worse, you get an error or warning messages all over your screen. In an attempt to bail oneself out of the situation, we try to open up the paper tray to see if we can fix it. Once we conclude that we don't have any idea about the problem, it's time to ask for help from a trained professional. In other words, we have to see the help of a printer and copier repair service.

What are some things to look for when choosing a printer and copier repair service provider?


This is one of the foremost criteria for picking a Copier Repair NYC specialist organization. If the work of the experts from that company is acceptable, only then does it make it worth it to pay the price of the service. A great way to make sure you can count on reliable names in your area is to check their reviews on the internet or by spending a little time researching the Copier Repair NYC service providers. If you opt for a poor quality service provider, it may do more damage than good to your Copier.


Quality of service is also another deciding criterion for the choice of Copier service providers. There is no mistaking you can get cheap, spare parts for your copier, but it is advisable to rethink your decision twice, as some sellers may provide you with low-quality products and you could end up paying for multiple repair bills. Genuine parts may cost you more, but in the long run, those same parts will prolong the life of your copier.


Off the bat, the choice of any Copier Repair NYC service provider will depend upon your budget. It is advisable to go with the best service provider within your budget limits. A helpful tip is to never opt for too costly and too cheap of a Copier Repair NYC service and it is always beneficial to opt with a Copier Repair NYC service who charges nominal fees. A little research can go a long way and save you from troubled waters. It is also a good idea to check the Copier reviews before purchasing a printer.

Always try to make sure your repair costs never shoot past the cost of the new copier. If repair is the answer, make sure you always choose the best Copier Repair NYC service provider.

If you require Copier Repair NYC services, contact us here and we'll get your copier back up and running in no time!

How To Choose The Best Printer Service Contracts For Your Business

printer service contracts in NYC
printer service contracts in NYC

From real estate brokerages to bank institutions, having a maintained top brand printer is a necessity.

The demand for printers is becoming a necessity for businesses regardless of the fact that documents are now being digitized to potentially cut down on cost.

With the increase in manufacturing printers, it is only right that there will also be an increase in printer service technicians.

When it comes to printer repair, it is always best to call a certified printer technician to troubleshoot and provide constant maintenance to your machine so your day to day operations are not halted.

This is where printer service contracts come into play.

Today, printer service contracts can come with a low monthly fee, but with this fee, will your business get the proper printer maintenance service it deserves?

Here are a few things you should look for when you're choosing the best printer service contracts for your businesses:

  • Always make sure the printer repair company is credible in your area. One of the best ways is to ask your friends about printer repair services that they've used and would recommend to you. You can also do a Google search and see the reviews of customers who have done business with them in the past.
  • Make sure in your printer service contract that all the components of the printer will be serviced with quality parts. You have to be careful with other printer service providers who may install refurbished printer parts instead of new ones to replace your malfunctioned parts.
  • Always checked to see if there are hidden fees and prices under the contract. Besides installing used parts for your printer, some providers can also charge you additional cost for their services. As a business, establish that you are looking for a printing maintenance service that has its price all inclusive.

Now that you know how to choose the best printer service contracts for your business, we believe it's a no brainer that you give Finestar Imaging a call.

For the best printer service contracts in New York and in the Tri-State area, we are number #1 for copier, multifunctional systems, and printer repair for local businesses.

With our contracts, enjoy scheduled maintenance for preventive measures as accumulated dust and dirt are the primary reasons for problems with copiers, printers, and multifunctional systems.

You will never encounter hidden or surprise fees and minimize future repair costs tremendously.

We can assure you that by agreeing to one of our service plans, you will maximize the lifetime on your equipment and you will be saved from unnecessary time and stress!

Give us a call today at (877)-978-2981 to learn more about our service plan contracts and maintenance agreements to see which one best suits you!

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