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Signs You Need To Hire A Copier Repair Service Company

When it comes to having a copier in your office, you know that eventually, it will break down. Just like any machinery made by a human, there will always be a multitude of malfunctions that will happen down the line. You may have a tray that is broken, a nasty paper jam, a flashing warning that appears on the screen or any other copier issue. One thing is for sure, it will come a time where you will need to hire a copier repair service company when copier issues start to occur. A copier repair service company like FineStar Imaging can clean, check, service, and maintain your copier or printer on a regular basis so it functions at all times.

Here are some signs you need to hire a copier repair service company if you expect to see potential problems with your copier:

Unable to Scan

We believe the most important of the copier is obviously the scanner. The purpose of the scanner as you well know is used to scan your documents and at times convert them into digital files. Here are a few things that can go wrong with your scanner:

  • Your paper jams in the trays
  • Your scanner doesn't move when copying
  • Your scanner doesn't light up.
  • Your print appear to be blank.
  • You just don't receive a copy.

The Copier Always Needs A Toner Replacement

If your copier runs through toners like it's candy, you know you have a major issue on your hands. If you see this is happening, it is best to contact a FineStar Imaging Certified Technician to looks into the matter.

The "Call For Service" Indicator Pops Up

When the "Call For Service" Indicator appears on the screen, you know it's time to call our technicians. We can schedule a visit that fits your time to come over and do a full analysis on your copier. In addition, we do have a remote diagnostic service where we can talk you through the process as well which will save you time and money.

Experiencing Long Wait Times

Wait times for your copier or printer is normal for it can take about one to two minutes for it to get warmed up. However, it takes five minutes or more, it is probably best to contact us immediately to have your copier functional for your business.

At FineStar Imaging, our certified technicians can repair any copier issues you through at them. If you see signs that your copier is not working normally, please contact us and we will send our certification to your location right away.

3 Things Businesses Should Ask a Copier Service Company

There are many copier service companies out there, but very few when it comes to servicing your copier properly and efficiently at the same time. For companies starting out, getting a contact with a copier service company can be a very big decision. They should use their due diligence to find out what their options are, find out what kind of service the copier service company will provide, and find out what price they will pay if they ever do sign a contractual agreement.

Here are 3 things businesses should ask a copier service company:

  • Research to see that the company is reputable and has great reviews online. In addition, see if there are trained and experienced technicians that are part of that copier service company. Other companies may have only one or two trained professionals on their team so make sure you do your research in advance. At FineStar Imaging, all of our technicians are certified to fix any copier issues.
  • Research to find out what is the copier service company's response time. When it comes to appointments, most copper companies have a 4 hour response time. In today's age, all businesses are looking for other service companies to come to their location on time, especially to fix copier malfunctions. You should have no problems with our technicians coming to your establishment at the right time.
  • Research to see if your copier has certain guarantees. Look to see if you get a discount if a technician doesn't show up on time. In addition, find out to see if you get some kind of refund or credit on your next service if the copier service company provided excellent customer service every step of the way.

At FineStar Imaging, we make sure that we have great communication with other businesses and that our technicians are punctual and accurate with their analysis. We always believe that we as a company can clearly explain a problem to our customers the issues they may be experienced when it comes to their copier.

If you're ever in need of having your copier serviced, contact us immediately. Our certified technicians will provide you quality service in a timely manner.

Copier Repair Over Replacement

Why You Should Consider Copier Repair Over Replacement

Saves you money A penny saved is a penny earned. So save yourself some money and fix your copier instead of buying a new one. Save time, and let one of our certified professionals examine your machine and restore it to perfect working order. This is just one of the reasons why you should look to fix your copier before looking for a new one. You already have your computer configured Reconfiguring all the computers to work with the copier takes time. It’s already inconvenient that the copier broke. It’s better to not take more of your time to fix the problem then is necessary.It will take significantly less time to have your copier repaired than to purchase and set up a new device. You already know your copier The hassle of installing and learning how to operate a new copier can be immense. You know your copier was doing what it needed to do previously. You know how it works and what steps you need to take to get what you need from it. All it needs is to be fixed so that it will be able to do that job again. Don’t waste time learning how a new copier works for you when you already know the old one. Summary Fixing a copier is generally a better idea than buying a new one because it saves you money and time. The bottom line is, there is no need to purchase a needless expense when you can repair the device that you already have.

What are FineStar Imaging's Copier Repair Mottos

We're sure it gets really annoying when you attempt to copy files for an important project and your copier malfunctions. You get an error on the screen and you have no clue how to fix it. In the case that a paper gets stuck in the copier, an idea that comes to your mind is to pull out the tray and see if you can clear the paper jam.

However you try to fix your copier and have it function properly, you need to call trained and experienced professionals to repair ay copier issues. This is where FIneStar Imaging steps in.

We would like to share with you our FineStar Imaging's Copier Repair Mottos:

  • Being Reliable: This is probably the most important reason of all. When it comes to making copies for your company, time is of the essence and we all know that time is money. With our services, you can feel confident that whenever you run into problems with your copier, FineStar Imaging will be to your location in a timely fashion. Because we've been known to show up to our client's location on time. we considered being one of the best copier repair service companies in town.
  • Providing Quality Services: Not only are we a reliable company to service your copier, we are also known to do excellent quality work. We don't shortcut our process at all. When we show up to fix your copier, we give you a detailed analysis of the problems your copier is experiencing then we give you a list of high-quality parts with our competitive price attached for our service to fix your copier problems immediately.
  • Providing Cost-Effectiveness For Our Clients: When it comes to costs, we always do our very best to see how our service can fit our customer's budgets. We do provide a premium service which means we don't come cheap, but we do provide fair and reasonable recommendations to repair your copier and to never scam you in a way when we mention prices.

Why Regular Copier Maintenance is Critical

The Importance of Regular Copier Maintenance

Keeps your device from breaking down What’s the worst thing that could happen to your copier? It could break and you could lose valuable time and money. Proper copier maintenance is essential to reducing the chance of failure and to keep your copier working longer. Print in better quality Regularly scheduled cleaning can also ensure that your device continues to print beautiful crisp text and photos. Keeping a clean and well-maintained copier can be the key difference between stunning quality and a blurry mess. Don’t run out of ink when you need it Part of maintaining your copier is checking your ink levels. If you run out of ink then your copier is effectively nonfunctional. This can cause issues if you really need to print something important off. Add checking on your ink levels to your regular copier maintenance routine to keep this from happening. New software can make your life easier Ensuring your copier or printer is up to date on its software can be a very important aspect when it comes to regular maintenance. Manufacturers often add new features and improvements to software so ensuring you are on the latest version can be critical. New software releases can also fix bugs or security issues. Finestar can help with this process and our technicians are standing by. Properly maintaining your copier is critically important to you because it keeps your productivity flowing, your printed articles crisp, and keeps your copier functionality up to date. Why settle for less from your copier when you can have so much more by maintaining it with one of our maintenance plans. Whether you are looking for New Yor Printer Repair, Copier Maintenance, or something else give us a call to speak with one of our dedicated technicians today.